ICICI – one of the leading banks of India boasts of 24 hour customer care services but I found it to be a boast only when I was at home last weekend. I wanted to contact ICICI Customer Care, Punjab number but it was down after 1700. I also tried of contacting the Chandigarh number but it also seemed to be down. Same welcome message was being read again and again on both numbers but no response after entering the code to speak to customer care officer. I was under great impression of the services provided by this bank but I was disappointed from it customer care unavalibility.